FREQUENTLY ASKED QUESTIONS
Need some help with your Outta Boundz experience or have burning questions that you need answered pronto? Just click on one of the sections below to find the answer. If you need more assistance, send us a message.
THE BASICS
What is Outta Boundz?
In a nutshell, Outta Boundz is a cutting-edge entertainment complex where Hyperbowling—a dynamic fusion of traditional bowling and interactive video gaming—takes center stage, offering universal appeal. Our venue elevates the experience with a premium food and beverage selection, alongside a thrilling array of attractions including laser tag, duckpin bowling, an expansive video arcade, and axe throwing. Outta Boundz is more than just a venue; it’s a destination where innovation sparks fun, crafting unforgettable experiences for all who walk through our doors.
Hyperbowling vs. Duckpin Bowling - What's the Difference?
Hyperbowling: It’s bowling with a twist! Think traditional bowling meets video games, where you can score extra points by hitting interactive targets on the lanes. Perfect for those craving a high-energy, tech-infused game.
Duckpin Bowling: This classic game features smaller balls and pins, offering a unique challenge without the need for finger holes. It’s fun for all ages and skill levels, providing a more traditional bowling experience with a quirky twist.
How to Bowl the Traditional Way?
We offer ‘Themed Bowling’ as part of our 154 games, which includes classic bowling with fun, animated graphics. It’s the perfect choice if you’re looking for a traditional bowling experience with a visual twist. Just select ‘Hyperbowling’ when booking online, and ‘Themed Bowling’ will be included as one of your options.
How much does it cost?
Pricing varies by day and time. For specific rates and details, visit our attraction’s pages. Bowling is charged per lane per hour, not per person. That makes all the difference.
How many can bowl at once?
Our lanes comfortably accommodate 6 people with a max of 6 playing the game.
Do you have to be good at bowling to have fun?
Absolutely not! Our Hyperbowling experience is designed for everyone to play and have a blast, regardless of skill level. Whether you’re more familiar with gutter balls than strikes, Hyperbowling’s interactive lane games ensure fun is always within reach.
Is alcohol and food available?
Absolutely! Outta Boundz boasts an extensive restaurant and bar, featuring everything from local craft beers to classic cocktails, complemented by a chef-curated menu designed to delight. Our offerings are perfect for sharing, made with high-quality, fresh ingredients that ensure your dining experience is as satisfying as the entertainment. Plus, while you’re enjoying the lanes, our attentive lane servers are on hand to deliver all the delicious eats and drinks directly to you.
Please note, Outta Boundz adheres to a strict policy of not serving alcohol to anyone under 21, in compliance with law and regardless of parental or guardian presence.
Is Outta Boundz kid friendly?
Outta Boundz invites everyone to come and play, and we pride ourselves on creating a safe, fun, and welcoming place for all. Kids are welcome!
Is there any age restrictions?
Anyone under 16 must be supervised by a Guest 21+ at all times. Anyone under 18 must be supervised by a Guest 21+ after 9:00 p.m.
PLAN YOUR VISIT
Can I bring my own balls?
If you’ve got a favorite bowling ball that you’re more comfortable playing with, absolutely bring it along! At Outta Boundz, we welcome you to use your own equipment. We have designated spots within our lanes where you can store your bowling balls.
Are you open on (insert holiday)?
At Outta Boundz, our doors are open on most holidays, especially when schools are out, offering you and your family extra fun on those days off! However, we do close for major holidays to give our team a well-deserved break. Typically, this includes significant holidays like Thanksgiving and Christmas. For specific holiday hours and any exceptions, we always update our website and social media platforms, so be sure to check there for the latest information on our holiday schedule.
Is parking available?
Yes, we have general parking.
Do you close due to weather?
At Outta Boundz, a little rain or snow doesn’t stop the fun! However, in the case of extreme weather condition, we may adjust our hours for the safety of our guests and staff. For most current updates on our operating hours, please check our website or follow us on social media. Your safety and enjoyment are our top priorities!
Do you close due to weather?
At Outta Boundz, a little rain or snow doesn’t stop the fun! However, in the case of extreme weather condition, we may adjust our hours for the safety of our guests and staff. For most current updates on our operating hours, please check our website or follow us on social media. Your safety and enjoyment are our top priorities!
Do you allow pets or service animals?
Outta Boundz is a pet-free venue – this includes dogs, pets, therapy, and emotional support or comfort animals. The only exveption is for service animals aiding a Guest with a disability.
Is there a dress code?
Technically, we do not have a formal dress code. Fashion is a fun way of expressing yourself, and it wouldn’t be cool for us to hinder that. Just keep in mind, we’re still a public establishment.
Do I have to wear specific shoes to play at Outta BOundz?
All you need to step into the fun at Outta Boundz is a pair of shoes! For bowling, we do require bowling shoes to protect our lanes and ensure everyone’s safety, but don’t worry—we provide them for you. There’s no need for any special equipment; just bring yourself and be ready to have a great time. Just remember, outside of the lanes, any comfortable footwear is perfect for enjoying our other attractions.
Can I play at Outta Boundz by myself?
You sure can! Outta Boundz is the perfect spot to hone your skills or simply enjoy a few rounds of Hyperbowling on your own. With our cutting-edge technology and electric atmosphere, you’ll never feel alone. Plus, you can savor our delicious eats, enjoy a drink, and catch the latest games while you’re here. Whether you’re looking to beat your personal best or just have a good time, Outta Boundz has you covered.
Can I play Outta Boundz while pregnant?
Outta Boundz is all about fun and games, but when it comes to health advice, we leave that to the experts. If you’re pregnant and wondering if our activities like Hyperbowling, laser tag, or arcade games are safe for you, we recommend checking in with your doctor before you visit. Most of our attractions are designed to be low impact and inclusive, but your comfort and safety come first!
Is Outta Boundz wheelchair and ADA accessible?
Absolutely! At Outta Boundz, inclusivity is at the heart of everything we do. Our facility is designed to be fully accessible, ensuring that everyone can join in the fun. For our Hyperbowling and duckpin bowling attractions, we’ve specifically designated end lanes for ADA accessibility, making it comfortable for guests in wheelchairs to enjoy the games. Our staff is always ready to assist with any special accommodations you might need to make your visit as enjoyable as possible. Just let us know how we can help!
What is your Filming Policy?
Only small flash photography cameras, point-and-shoot cameras, and cell phones will be allowed for filming at our venue, but no professional lenses or lenses over 3″ are permitted. A gimble to stabilize the phone/camera is fine. No drones or audio recorders allowed.
What is Outta Boundz weapons policy?
Outta Boundz does not allow weapons of any kind, including the concealed carry of guns, in the venue. You’ll find state-specific signage near the front entry door.
Lane Reservations & Events
Do you take reservations?
For those who like to plan ahead, we sure do! You can reserve a lane (for 1-6 people) up to 7 days in advance, or two lanes (for 7-12 people) up to 14 days in advance at Outta Boundz. Events for two or more lanes (12+ people), inclusive of game play and food and beverage, several weeks in advance. Click below to start planning, and view pricing.
Feeling spontaneous? Walk-in Guests are always welcome, so come on in. That said, we highly recommend booking in advance if you need two or more bays to guarantee they’ll be side-by-side for maximum fun.
Are reservations required?
Nope! Walk-in Guests are always welcome, so come on in. That said, if visiting with 7+ people, we highly recommend booking in advance as getting 2 lanes side-by-side is very difficult to accommodate for walk-in’s – especially during peak times.
Can i reserve a lane over the phone?
Our team is unable to take reservations over the phone. BUT we’ve made reserving a lane much simpler than talking to a human being. Our online booking tool lets you check availability and reserve any open time slot in just a few clicks.
What is the difference between reservations and an event?
Reservations at Outta Boundz guarantee your group a designated lane (or lanes) for 2 hours of exhilarating Hyperbowling or other game play, set up and ready to go at your chosen time. Please note, food & beverage are not included in the reservation packages but are available for purchase to enhance your experience.
For groups of 7 or more looking to elevate their outing, our Event packages are the way to go. These packages offer 2 or more lanes for 2+ hours of game play, inclusive of food & beverage options to keep your team fueled and having fun. Plus, Event bookings come with complimentary perks for your group. Our dedicated Events team is on hand to tailor packages to your group’s needs, ensuring a memorable experience for parties of 7 or more with a minimum of 2 lanes.
How far in advance can i book?
Reserve 1 or 2 lanes + Game Play: You can reserve a lane (for 1-6 people) up to 7 days in advance, or two lanes (for 7-12 people) up to 14 days in advance. Note: Reservations must be booked at least 2 hours prior to arrival.
Book an Event for 2+ Lanes + Game Play + Food & Beverages: You can book a day, weeks, or even months in advance!
Click below to start planning, and view pricing.
Reservations are sold out online - Can I still make one?
We only allocate a portion of our lanes to 1 and 2 Reservations, and all reservation lane availability is published online. If showing sold out online, unfortunately that means no additional reservations are currently available on that date/time. Check back as additional reservations may become available closer to your desired visit date. Walk-in’s are always welcome though, so come on in!
Can I use a Gift Card to pay for my reservation or event?
At this time, gift cards can only be used for payments made in person at the facility’s front desk. They cannot be used for online reservations or event bookings.
Can I apply a game play coupon or % discount to my reservation or event?
Coupon: While game play coupons cannot be applied at checkout when you book your lane(s), we will honor a valid game play coupon day-of on your remaining balance. Please bring your coupon with you and present it to your lane host before you close out your check.
% Discounts: Please tell the facilities front desk and show a vaild discount, and we will apply the full discount to your remaining balance day-of.
Events
Coupons: Coupons cannot be applied towards events.
I need to plan an event. Can you help me?
Events at Outta Boundz start with a minimum of 7 people (2+ lanes), so if that’s what you’re looking for, head over to outtaboundz.fun/plan-an-event to start planning your epic outing
What do you do for birthday?
We’ll do whatever you want to make that day even more special. Wheather you want a big party or a small gathering, it’s your day and we’re here to help. To get the ball rolling, head over to outtaboundz.fun/plan-an-event.
CAN I BRING A CAKE?
We’re all for making your special events with us extra sweet! While we generally do not allow outside food or beverages, a cake is the only exception for guests who have a scheduled event with us.
To ensure everyone’s safety, please ensure your cake is store-bought and comes with clearly-labeled ingredients. Remember, this sweet exception is exclusively for those hosting an event at Outta Boundz. Please make arrangements to keep your cake at the perfect serving temperature, as we cannot offer storage.
already booked a lane
When does my game time start if I pre-book?
Your game time kicks off right at the start time of your reservation. For instance, if you’ve booked a lane for Hyperbowling or any other attraction from 2pm to 4pm, your game time begins precisely at 2pm. To ensure you get every minute of play you’ve planned for, we recommend arriving 10-15 minutes early. This gives you plenty of time to check in and head to your lane without any rush, allowing you to dive into the fun exactly on time.
If I'm running late, how long will Outta Boundz hold my lane before releasing it?
We understand that sometimes delays happen. Your reserved game time begins at the scheduled start time, so we encourage arriving 10-15 minutes early to make the most of your visit. If you’re late, please be aware that your game time will be shortened accordingly, without the possibility of a refund, as your lane is exclusively reserved for you. It’s important to note that you must arrive and be present at your lane within 15 minutes of your booking time. If not, Outta Boundz reserves the right to release your lane to accommodate other guests waiting to play.
How do I cancel my reservation or event?
To cancel a reservation or event at Outta Boundz, we kindly ask that you give us a call and speak directly to one of our attendants. Here’s what you need to know:
For 1 and 2 Lane Reservations (Game Play Only Packages):
A full refund of your deposit is available if you cancel at least 24 hours before your scheduled start time. Unfortunately, if you cancel less than 24 hours in advance, the deposit made at booking will not be refunded.
For Events Involving 2 or More Lanes (Includes Game Play and Food & Beverage):
Please refer to your event agreement for specific details on our cancellation policy. Your event sales representative will assist you with the cancellation process and any applicable refunds.
We understand plans can change, so we’re here to help make the process as smooth as possible. For cancellations or any questions, please don’t hesitate to contact us directly at the center.
Can I extend my game play time if I booked ahead?
Game play time for both Reservations and Events is set when you book and cannot be extended due to our commitment to ensure timely access for all guests. When booking online, you have the flexibility to choose your game play duration, ranging from 1 to 2 hours. This allows us to prepare your lane for you and the next group following your session. For those who prefer more spontaneity or potentially longer play, we suggest taking advantage of our walk-in option. We keep a selection of lanes available specifically for walk-in guests, giving you the freedom to play as long as you’d like, subject to availability. If your group is larger, with 7 or more people (requiring 2+ lanes), and you’re looking for a tailored experience with extended game time, our events team is ready to assist in planning the perfect event with the exact amount of game time you’re looking for.
Can I modify my booking?
For 1 and 2 Lane Reservations (Game Play Only Packages):
Currently, our system doesn’t allow for direct modifications to 1 or 2 lane reservations. We understand this might be inconvenient (and we’re working on improving it!). If you need to change the time, date, or number of lanes for your booking, the best course of action is to make a new reservation for the desired time/date, and then cancel the original booking. Remember, cancellations must be made more than 24 hours before your original booking to qualify for a full refund via the cancellation link in your confirmation email.
For 2 Lane Events (Packages Including Game Play and Food & Beverage):
For modifications to event packages, please get in touch with our events team. Whether you’re adjusting a 2 lane event or have other inquiries, you can reach out to us at 570-784-3580. or all your needs. Our team is here to assist with both event packages and game play only bookings, ensuring your experience is exactly how you want it.
I never received my confirmation email!
Ah, we hate it when that happens. Please be sure to check your Spam/Junk folders – it should be there.
